Sponsored Demo Lab: Presented by Paxflow - Enhance Operational Efficiency and Customer Communication through Automation, AI, and Customer Self-Service

Sponsored Demo Lab: Presented by Paxflow - Enhance Operational Efficiency and Customer Communication through Automation, AI, and Customer Self-Service

Tuesday, April 29, 2025 12:15 PM to 12:45 PM · 29 min. (Europe/Madrid)
Breakout Room 6+7
AIOperationsTechnology

Information

In this demo lab we will demonstrate how tour operators can:

  • 🎯 Automate all customer communications through HTML emails, SMS, and WhatsApp conversations.
  • 🗺️ Share tour-related information with guests before and after tours.
  • 👥 Collect guest details after booking forms and waivers.
  • ✅ Onboard passengers on tours and track arrival status and assigned resources.
  • 💬 Offer 24/7 customer support via the PaxFlow AI chatbot that can answer customer questions about tours and their bookings

Join our Demo lab to find out how tour operators can Enhance Operational Efficiency and Customer Communication through Automation, AI, and Customer Self-Service. Don't miss the chance to see how PaxFlow can elevate your tour operations!

Type
Sponsored Lab
PAXFLOWConnection Point - SponsorsPaxFlow is solving the operational headache in tours and activities. PaxFlow is a vertical SaaS travel technology platform for tours and activity operators to streamline customer communication and complex internal workflows with intelligent AI powered automation and customer self-service tools. PaxFlow helps tour and activities operators run their business more efficiently tackling repetitive tasks and disruptions. PaxFlow compliments leading booking platforms that fall short of offering true operational features and automation. With PaxFlow tour operators can enrich the bookings with custom data and associate it with operational tasks and AI powered automations. PaxFlow offers: Departure & Disruption management Automated customer communication via email, SMS and WhatsApp Resource management & Shift scheduling Passenger onboarding and pickup management PaxPortal, customer self-service portal Booking forms to collect passenger information (post-booking) and sign online waivers Customer Support AI chatbot connected to booking data and can answer FAQ about tours and bookings

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