Tickets, Tech & Access: Solving Attraction Ticketing Challenges for Operators & Resellers

Tickets, Tech & Access: Solving Attraction Ticketing Challenges for Operators & Resellers

Tuesday, April 29, 2025 2:30 PM to 3:15 PM · 44 min. (Europe/Madrid)
Breakout Room 1+2
ELEVATE | If you have more experience in a subject and are ready to delve deeper into critical learning
AttractionsOperations

Information

It’s an undeniable truth of tourism: travelers flock to iconic sites. These must-see attractions are essential for many trips—and a key offering for operators. But getting access to them has never been more complicated. Over-demand at top attractions, evolving regulations, and technology gaps are creating mounting challenges for operators and resellers, leading to frustration and a diminished guest experience.

This workshop dives deep into the complex world of attraction ticketing, tackling the biggest obstacles head-on. From managing demand and navigating regulations to closing tech gaps, we’ll explore challenges and possibilities from every angle: attractions, destinations, operators, and travelers. Learn about the latest industry developments, best practices for securing tickets, and strategies for streamlining workflows. Discover how to foster stronger partnerships with attractions, align operations, and enhance the guest experience.

What You'll Learn:

  • How to access and manage tickets effectively amid high demand and regulatory changes.
  • Solutions to overcoming bottlenecks in ticketing workflows and systems.
  • Strategies for building and maintaining strong, collaborative relationships with attractions.
  • Insights into handling over-demand at top attractions while delivering quality guest experiences.
  • Practical tips for navigating regulatory and compliance challenges in ticketing.

Who Should Attend:

  • Tour & Activity Operators: Struggling to secure tickets or improve relationships with attractions.
  • Resellers & OTAs: Managing ticketing for in-demand attractions while ensuring smooth distribution.
  • Business Owners: Looking to streamline ticketing and maintain compliance while enhancing guest satisfaction.
  • Operations & Logistics Managers: Responsible for workflows and attraction partnerships.
  • Professionals Focused on Guest Experience: Aiming to align operations with attraction systems for seamless service.

This workshop will give you the insights and tools you need to turn ticketing challenges into opportunities for growth and success!

Who should attend this session
Experience DesignersLarge Tour & Attraction OperatorsOperations ManagersTour & Activity Operator Owners & Managers
Type
Breakout

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