PAXFLOW

PaxFlow: Agentic AI. Already at work.

Booking systems are built to sell tours. PaxFlow helps you run them.

PaxFlow is the operations management platform for tour and activity operators. PaxFlow connects bookings to real-world execution - bringing departure planning, guides and resources, workforce scheduling, guest communication, and day-to-day operations into one connected platform.

From planning upcoming departures and scheduling guides and vehicles to coordinating pickups, communicating with guests, and managing last-minute changes, PaxFlow gives operations teams the tools they need to stay ahead of demand and keep everything running smoothly.

With intelligent planning, automation, and AI built into operational workflows, PaxFlow helps teams reduce manual work, make better decisions, avoid costly mistakes, and deliver a better experience for both guests and staff.

Check out more here: https://paxflow.io/arival-360/

THE PLATFORM

Plan & Execute Operations

• Plan and manage departures, pickups, passenger logistics, and daily operations
• See upcoming demand and operational requirements in one place
• Assign guides, drivers, vehicles, and other resources based on availability, skills, certifications, roles, locations, and operational requirements
• Use intelligent planning to build recommended resource and staffing plans based on booking demand
• Manage disruptions and last-minute operational changes while keeping teams and guests informed
• Give guides and drivers mobile access to schedules, assignments, passenger information, pickups, and the information they need during tour execution
• Check in and onboard guests using mobile ticket scanning

Manage Your Workforce

• Plan shifts around actual booking demand and operational requirements
• Manage full-time employees, part-time teams, seasonal staff, and contractors in one place
• Create assignment-based and independent shifts
• Publish shifts and assignments and manage staff acceptance
• Track availability and apply working-time, staffing, and operational rules
• Match the right people to the right work based on roles, skills, certifications, languages, and other requirements

Communicate & Support Your Guests

• Automate guest communication across email, SMS, and WhatsApp
• Collect essential traveller information through booking forms, waivers, and other post-booking forms
• Give guests access to information and self-service options through a branded customer portal
• Send relevant information, updates, and reminders throughout the guest journey
• Use AI to answer guest questions automatically using relevant tour and booking information

Automate the Operational Work

• Turn booking demand into recommended resource and staffing plans
• Automate repetitive operational tasks and communication
• Use rules and operational data to trigger actions as bookings and operations change
• Let AI and automation do the groundwork while your operations team stays in control

FROM BOOKING TO EXECUTION

PaxFlow works alongside your booking system to connect what has been sold with what needs to happen next.

Bookings → Plan → Staff → Assign → Communicate → Execute → Adapt

Instead of managing operations across spreadsheets, messages, disconnected systems, and manual processes, your team gets one operational workspace built specifically for tours and activities.