Inside Viator: A Candid Conversation

OTAs are looming larger than ever in many operators’ day to day. In this wide-open interview, Kristen Dorsett takes questions head-on about Viator, ranking, commissions, product strategy, pricing, and where OTAs are heading. If OTAs drive a meaningful share of your bookings, or if you’re looking to grow your distribution, this session offers rare transparency into how the system really works and how operators can compete more effectively within it. Bring your questions.