Yonder

YONDER — AI-Powered Guest Engagement for Tourism Operators

WHAT IS YONDER?

Yonder is a tourism-specific AI platform trusted by hundreds of operators across Australia, New Zealand, and North America. We help tourism operators do more with less — answering guest questions instantly, capturing bookings after hours, and turning happy customers into glowing online reviews.

Yonder connects directly to your reservation system (FareHarbor, Rezdy, Peek Pro, Checkfront, Xola, Waverez, CustomLinc, Cobber and more), giving your AI assistant live availability and booking links from day one.

OUR PRODUCTS

AI Chatbot

Answer guest questions 24/7 on your website and Facebook Messenger (WhatsApp & Instagram coming very soon). Integrated with your booking system for live availability and direct-to-book links.

AI Voice Agent

Never miss a call. Our AI phone agent handles inbound enquiries with natural conversation, captures bookings, and escalates complex calls to your team.

Reviews & NPS

Automatically send post-experience review requests via email. Manage and answer Google reviews and direct feedback all in the Yonder dashboard.

BY THE NUMBERS

- 95% of guest questions answered instantly

- 51% of chats happen outside business hours

- 10+ staff hours saved per month per operator

- 12x ROI in the first 60 days (Luther's Pontoon & AI Voice Agent)

WHY OPERATORS CHOOSE YONDER

Built for tourism, not adapted from generic tools. Our AI is trained on tour operator use cases — it understands availability windows, cancellation policies, group pricing, and the language of experiences.

Integrates with your existing stack. Yonder connects to 13+ leading reservation systems used across Oceania and APAC. Easy setup.

Frees up your team for the moments that matter. AI handles repetitive enquiries so your guides and office staff can focus on creating unforgettable guest experiences.

Real results, fast. Operators consistently see meaningful reductions in enquiry volume and staff workload within the first 60 days.

WHAT OUR CUSTOMERS SAY

"Yonder is one of the most powerful tools for saving time, increasing the efficiency of your business, customer intelligence, and turning that into new customers."

— Trent Yeo, Ziptrek Ecotours

"Yonder has allowed us to remove friction from the consumer conversion path, optimising the overall experience across our digital touchpoints."

— Quicksilver Cruises

"The Yonder team demonstrated a strong understanding of how to translate our business, branding, and guest experience into a chatbot format."

— Quarry Park Adventures