PAXFLOWConnection PointPaxFlow is solving the operational headache in tours and activities. PaxFlow is a vertical SaaS travel technology platform for tours and activity operators to streamline customer communication and complex internal workflows with intelligent AI powered automation and customer self-service tools.
PaxFlow helps tour and activities operators run their business more efficiently tackling repetitive tasks and disruptions. PaxFlow compliments leading booking platforms that fall short of offering true operational features and automation. With PaxFlow tour operators can enrich the bookings with custom data and associate it with operational tasks and AI powered automations.
PaxFlow offers:
Departure & Disruption management
Automated customer communication via email, SMS and WhatsApp
Resource management & Shift scheduling
Passenger onboarding and pickup management
PaxPortal, customer self-service portal
Booking forms to collect passenger information (post-booking) and sign online waivers
Customer Support AI chatbot connected to booking data and can answer FAQ about tours and bookings
